Customer Services

Gift Cards

Give something special with an ERA Gift Card. Redeemable at any of our Department Stores. The ERA Gift Card is presented in a black wallet, including a card for your own personal message.

How to activate the ERA Gift Card

Take your ERA Gift Card to any till point at ERA Department Stores and inform the sales person of the amount to be credited to the card. The sales person will activate the card and request payment – only cash and credit card is accepted for crediting and activating Gift Cards, in accordance to the Company Policy.

How to use the ERA Gift Card

The card may be presented for full or part payment of merchandise purchases at ERA Department Stores in Cyprus. The amount of any purchase will be deducted from the balance on the card.

Balance Enquiry

The remaining balance of the Gift Card will be displayed on receipts issued when this card is used to make a purchase. The card balance may also be checked at any till point of an ERA Department Store.

Gift Card Terms and Conditions

  1. Validly activated cards are redeemable in full or part payment for merchandise purchased at ERA Department Stores in Cyprus – cafeterias are excluded.
  2. This card may not be exchanged for cash or vouchers.
  3. The minimum amount required to activate this card is €20, and the maximum card limit is €200.
  4. No change will be given, but the balance may be applied to future purchases.
  5. The card expires 24 months after the activation date, and any remaining balance will be deducted.
  6. Ermes Department Stores Plc. cannot be held liable for cards, once activated, which are subsequently lost, stolen or damaged.
  7. Ermes Department Stores Plc. reserves the right to amend these terms and conditions from time where it reasonably considers necessary to do so (e.g. to change the scope of the gift card service, notify of the services withdrawal or in the event of circumstances beyond its control). Reasonable notice of such changes will be given where possible.
  8. Unique Points are collected when purchasing merchandise and not when activating/crediting the Gift Card.
  9. The activation/crediting of a Gift Card cannot be combined with any other purchase
  10. The sole liability of Ermes Departments Stores Plc is the balance on any Gift Card.